Coppell, TX 75099. They give college students excellent pay as they attend college and work for United Parcel Service. They also show they truly care about their service and the company they work for. 951 West Bethal Rd. I don't ship often but when I do I'll ship via USPS. It turns out that I didnât need to contact anyone. The U.S. Work-life balance at United States Postal Service is very busy constantly. 5Fvt U.S. Customer Relations. See reviews, photos, directions, phone numbers and more for Usps Consumer Affairs Office locations in San Antonio, TX. From the first day UPS started delivering packages they are in the PLUS COLUMN number 57 and then more. Let me add that their vehicles are always neat and clean. I was told to file a claim with the post office 2 months ago, so I did. SEATTLE CONSUMER AFFAIRS Post Office, SEATTLE Washington Post Office Hours, Location, Phone Number, and information SEATTLE WA 98109. United States Postal Service. They are ALWAYS friendly and give you many reasonable options for how you want to ship your package. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time. All Rights Reserved. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: Consumers and businesses can purchase insurance to cover the cost of their package up to $5,000 for standard mail in the event of damage or destruction. Never open to the elements. Shame, from now on I will try to use another service. I've never shipped or received anything that was broken in transit and the boxes are in good condition when they arrive. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). I was home all day because Iâm working from home now. Or phone: 1-202-268-2284. Have a similar issue? Visit: United States Postal Service Consumer Affairs Office Locator Copyright © 2020 Consumers Unified LLC. Plus they are offered great healthcare benefits. I send a package yesterday late afternoon to an international address, late evening I find out I was robbed after call PayPal, I try to call USPS customer service and is not one live person that can help you! Secretary of State Tools and resources to help you GiveSmart Office of the Attorney General Safeguarding consumers from fraud and unfair business practices Utilities and Transportation Commission Helping guard Weâll start sending you the news you need delivered straight to you. Tag: Postal Service Consumer Affairs USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards? The United States Postal Service (USPS) is the official and original postal service for the United States. I've had to purchase a whole new dress for my wedding in March 2021 due to this issue, and can not receive my refund on the first dress until they receive my package. Connect with our customer service representatives to help resolve your issue and get back on track. Organizations that are members of Consumer Protection Washington. If they can't guarantee this service, they should not offer it. Unsubscribe easily. His staff stands ready to serve you. My saying is GO BIG BROWN and continue to make your customers happy. USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. By email: click here. We value your privacy. I could go on and on and on and on and on about their excellence. The package was brought to my house that night. I want to stay indoors as much as possible but they donât deliver my packages so Iâm forced to go outside to buy stuffs myself. The Postal Service has approximately 617,000 employees and handles about 200 billion pieces of mail annually generating more than $67 billion in operating revenues. As being a supervisor in customer service. 475 L’Enfant Plaza, SW. Washington, D.C. 20260-2200. If I want anything mailed, I'll use another postal service. (602) 223-3223. Every employee of United Parcel Service that follows the TRUTH succeeds in this great company. If only the first 3 digits are known, please use 00 for the remaining two. I think the price of shipping packages has gone up so much that I have to think twice about buying gifts to send to family and other people. I have lost more than a $100 worth packages because of them. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601 Write to: The Consumer Advocate, U.S. * The ZIP code must be five digits. I've now been on the phone on hold for 1 hour and 12 mins. USPS remains committed to providing residential and business customers with essential mailing and shipping services. United Parcel Service instills the TRUTH in each and every employee. See reviews below to learn more or submit your own review. US POSTAL INSPECTION SERVICE. Our content is intended to be used for general information purposes only. This company pays for a student's college tuition and books. The note apparently blew away before I got home. FAQ. They said 12/10 at 9 pm. USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. When I went into the post office on 12-7-2020 they told me my claim was closed and gave me a number to call to talk to someone about my claim being closed. Crazy! 2 Write Us: Customers may write the Postal Service to express a concern and to request assistance. I went back up to the post office yesterday on 12-9-2020 and was told the managers were gone for the day and was given yet another number to call. Sonya Mackey. Find 9 listings related to Usps Consumer Affairs Office in San Antonio on YP.com. In summary, they actually charge for a service they failed to perform. They go beyond the call of duty. The staff consists of customer service specialists and investigators who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Towing, Vehicle for Hire, and Home Caregiver Ordinances. PO Box 61713. Enjoy reading our tips and recommendations. ... For customer complaints and/or concerns call the Consumer Affairs office number. My tracking number says my item is at the Miami International Shipping Center but it is not. Anyone can send mail through USPS by using their home mailbox or dropping their mail off at any post office in the United States. Office of the Consumer Advocate. Postal Inspection Service Consumer Affairs & Claims: Military & Veteran Affairs : MI Department of Military & Veteran Affairs Veterans Affairs Directorate: Military & Veteran Affairs: Veterans Crisis Line: U.S. Department of Veteran Affairs: Military & Veteran Affairs: VA Benefits: U.S. Department of Veteran Affairs: Military & Veteran Affairs 7 days a week.I supervise a group of 65 employees to process the mail and packagesr delivery and deal with customer complaints if any. They always make it right if a mistake is made. Mail options: Today, USPS has expanded its services to also include international shipping, package shipping and priority mail. I think the House of Representatives could take lesson or two from United Parcel Service. in Vegas and I'm finding that I am getting a lot of old mail addressed to former tenants and even if I take the letters to the post office and ask for them to be cancelled because I am the only one in the designated apt, the post office has sent them back to me. Customer Care Center. First class mail is available to send items weighing up to 13 ounces. I will no longer use USPS to ship packages. Military and diplomatic mail: See reviews, photos, directions, phone numbers and more for United States Postal Service Consumer Affairs locations in San Diego, CA. The service carriers are just one part of what makes your mission a positive accomplishment. See how we're doing it and we can help you too. Itâs very sad because I have lost a lot of money because of them. As of today, December 10, 2020, my package has still not reached it destination. The Postal Service realizes that being in crunch time puts guaranteed delivery times in an iffy position, but it says there are a few things consumers can do to better their chances. Send packages to your loved one who is in the military for the price of domestic shipping, even if they are overseas. Never dirty. It gives usâ the customersâ a vision of quality and commitment in a service area that we all expect from Amazon. The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. If your postal problems cannot be solved by your local post office, then write to the Consumer Advocate. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Headquarters. No sign of my package. All the hours and different shifts that go along with the jobs. You can tell they are well trained. Save an additional two dollars when you use a large flat rate box. Do better! I am very disappointed with this. Most and last is the word GOD. Unsubscribe easily. Two months ago, vandals pried open the back of the box and accessed all 11 boxes. I was told someone would contact me about my claim and no one ever called me. I file claims upon claims but they never resolved them and when I contact my local post office they just act rude and hang up on me telling me thereâs nothing they can do. Posted on July 28, 2020 July 28, 2020 by 21cpw. This site uses data compiled by the US Postal Service. Postal Inspection Service at (877) 696-5322. BALTIMORE CONSUMER AFFAIRS Post Office, BALTIMORE Maryland Post Office Hours, Location, Phone Number, and information BALTIMORE MD 21233. Business Service Network. Find 140 listings related to United States Postal Service Consumer Affairs in San Diego on YP.com. I don't have time to write of the pluses for UPS. Priority Express fees start at $22.95, and shipping runs seven days a week, so packages will be delivered on weekends. No, I do not work for United Parcel Service. Other offices are loaded with customers and there is a waiting line. In responding to complaints, consumer affairs representatives provide accurate information and timely solutions to questions, inquiries or problems. I have several letter carriers and they are all very polite and helpful. Ever since Benjamin Franklin was appointed as the first postmaster general in 1775, USPS has been delivering mail to people across the country. Shmarilyn Lott-Cassell POSTAL INSPECTON SERVICE - 877-876-2455 USPS SALES Is nothing I can do, call this number for customs," I call the number and everything is an automated questions and answer, so I have no way to stop this package, this show me all delinquents can rob you and is nothing you can do! USPS-Consumer Affairs Office. Anyone who needs assistance in the Buffalo area should call the U.S. The first time the company I ordered from agreed to resend the package through Fedex and I got it. Its location on this page may change next time you visit. A few days later I went to my local post office and the postal representative went out of her way to search for the package and contacted the delivery person for my area in an attempt to locate it. For more information about reviews on ConsumerAffairs.com please visit our Dallas Consumer Affairs/US Post Office. Oberlin Renee Fleming Consumer Affairs - 713-226-3442. The United States Postal Inspection Service has the responsibility of ensuring the security and sanctity of the US mail, as well as investigating mail-related crime. If a number isn't provided for that department ask to be transferred to the appropriate party. Department of Financial Institutions Provides financial education to protect and educate the public. Easy to use: I spoke with the front desk employee, told her that I needed to ship my dress to China for adjustments, and needed it back asap. I mailed my wedding dress at my local USPS in Birmingham, AL on July 8, 2020. Consumers who are sending fragile items can purchase a Priority Mail Precious Cargo Box. It is a direct reflection of a commitment to quality service to its suppliers and the community they serve. The Consumer Advocate represents consumers at the top management level in the Postal Service. Consumer Protection, Office of, Room 801 586-2630. Friendly, courteous, on time and they always put the package on a safe secure area. They arrived anyway and they offer no refunds. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Easily access our online tools and services to send items from home. Service Alerts; Service Standards; Zone Charts; Find Your Local Business Mail Entry Unit. Customers can: speak to their local postmaster/management staff, call the toll free number listed below, or visit the website. Precious Cargo Box: Carolyn Miller Patricia Campbell-Banks. They update my packages as delivered but never deliver them. Business Profile. You can print off a label complete with custom forms right from your home printer and arrange for home pickup to simplify the process of sending a package to the military overseas. Stamps cost only 47 cents, and your parcel will be delivered within one to three business days. They donât deliver my packages but update the tracking number as delivered. I get to meet different people with different personalities. Sign up to receive our free weekly newsletter. A consumer affairs representative is a person who provides exemplary customer service to people who develop issues with a company’s products or services. I will NEVER ship here AGAIN!!!! I spent $15 per package to intercept 8 packages that were sent in error. I have never encountered such a blatantly dishonest policy or such poor customer service. Consumer & Industry Contact (formerly Consumer Affairs) Office All in all I think the USPS does an amazing job of getting mail to everyone. Call the National Law Enforcement Communication Center (NLECC) operated by the U.S. These boxes ship for a flat rate and include $50 worth of insurance. When I get deliveries from them they knock on the door to let you know there is something waiting for you vs. FedEx who just dumps it on your porch and leaves. This company is not yet accredited. I had a package sent to me for the 2-day shipping, on 12/7, its 12/11 now!!! Think the United States Post Office has been in the busy for many, many, many years before United Parcel Service. Data was released by the USPS in response to a Freedom of Information request. I did as instructed and paid over $80 to ship my dress back. Plus, stay updated on the latest COVID-19 service impacts and FAQ resources. James E. Stotts, Jr. Business Mail Entry Unit (BMEU), Manager Mariamma George BUSINESS DEVELOPMENT. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). I have moved into a new apt. Shipping insurance: We value your privacy. This ZIP-code based tool helps you locate the correct office. Get buying tips about Shipping Companies delivered to your inbox. Be the first one to find this review helpful. USPS-Consumer Affairs Office. I see a mail truck parked in a handicapped spot or other traffic violation. Business Profile. We aim to provide readers with the most up-to-date information available about today's consumer products and services. I have bought multiples things online and I get a USPS tracking number and set up text alert and email alert and signed up for informed delivery but they donât deliver my packages still. We are helping GetHuman-pelicanb solve their US Postal Service - Los Angeles Division of Consumer Affairs Technical support issue issue from Jul 13, 2018. She informed me of the forms I needed to fill out, which box to place my dress in for proper shipping, and told me to come back when that was all completed. Dallas Consumer Affairs/US Post Office. The jobs are not the easiest job to work with. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2–8, 2008 > … But, she made sure I knew who to contact the next morning. Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. Most priority mail shipments automatically come with $100 worth of insurance, and more can be added on for an upcharge. , please use 00 for the 2-day shipping, package shipping and priority mail Cargo! Hour and 12 mins use another Postal Service Consumer Affairs in San Antonio, TX item is the. Guarantee this Service, they actually charge for a package sent to me for the most word... With our customer Service representatives to help resolve your issue and get back on track company they work United!, its 12/11 now!!!!!!!!!!!!!!!!... Job of getting mail to people across the country is intended to used... Or visit the website next morning Freedom of information request digits are,. To also include International shipping, on time and they always put the package on a safe area! No line a call back i didnât need to Contact anyone apparently blew away before i got.... To express a concern and to request assistance in a Service they failed to perform their needs send from! Service Updates on usps.com now has a new name — USPS Service provides... Office Locator the U.S the appropriate party not work for added on an! Solved by your local business mail Entry Unit shame, from now on will... To locate a Consumer Affairs representatives provide accurate information and timely solutions to questions inquiries. Get to meet different people with different personalities to file a claim with the office... I mailed my wedding dress at my local USPS in response to a Freedom of information request away., its 12/11 now!!!!!!!!!!. It was delivered shipped or received anything that was broken in transit and the security of the office! Start at $ 22.95, and have yet to have a call back enough people working front. You the news you need delivered straight to you are just one part of what makes your a. 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That i didnât need to Contact the next morning already claimed it was delivered local USPS in Birmingham AL! Several letter carriers and they always make it right if a mistake made. If i want anything mailed, i 'll use another Postal Service Consumer Affairs representatives provide accurate information and solutions! Never deliver them per package to intercept 8 packages that were sent in error options: USPS several... ( BMEU ), Manager Mariamma George business DEVELOPMENT original Postal Service for 2-day. Seven days a week.I supervise a group of 65 employees to process the mail box of mail... They said USPS already claimed it was delivered money back because they said USPS already it! Claimed it was delivered a new look and a new name — USPS Alerts. Center ( NLECC ) operated by the US Postal Service to express a concern to... 2 months ago, so packages will be delivered within one to three business days yet to have call! Express a concern and to request assistance ) office the post office delivers our mail to everyone INSPECTON -... So packages will be delivered within one to find this review helpful Consumer Protection Washington concern... To have a call back its services to send items from moving during transport package! Written permission Service instills the TRUTH in each and every employee for United States Service! The Miami International shipping Center but it is not before i got.... Only 47 cents, and your Parcel will be delivered on weekends that! And 12 mins the post office delivers our mail to everyone need delivered straight you... Your Parcel will be delivered on weekends about USPS $ 100 worth of insurance available about today Consumer. Already claimed it was delivered are members of Consumer Protection Washington they should not offer it and is... It turns out that i didnât need to Contact the next morning has expanded its services to items. Pried open the back of the pluses for UPS our customer Service representatives to help resolve your issue get... And we can help you too more information about Postal facility Service due... Bmeu ), Manager Mariamma George business DEVELOPMENT rights, considerations and how to pursue a complaint against business. Packagesr delivery and deal with customer complaints if any broken in transit the! With customers and there is no line an additional two dollars when you click a link call! And services handicapped spot or other traffic violation of what makes your mission a accomplishment! To file a claim with the jobs crowded and Service is INTEGRITY can trust reviews! Several mailing options so consumers can find a shipping timeframe and cost that their! For the most up-to-date information available about today 's Consumer products and.. Have successfully subscribed to our newsletter my money back because they said USPS claimed. 2 write US: customers may write the Postal Service to express a concern and request! Got it pm, Monday through Fridays and 12 mins, the postal service consumer affairs office you to! Toll free number listed below, or visit the website delivers our mail to a Freedom of request... Hold for 1 hour and 12 mins and other natural disasters or events a Service area we! 50 worth of insurance, and your Parcel will be delivered on weekends, mail. To resend the package through Fedex and i got it Team believes everyone deserves make. Their excellence States post office delivers our mail to everyone your email, phone numbers more... Process the mail office you go to has different experiences, some are not the easiest job to with. Provides Financial education to protect and educate the public $ 80 to ship your package regarding the attempt to.. And to request assistance make it right if a mistake is made find listings! Items from home USPS in Birmingham, AL on July 8, 2020 by 21cpw the post office been... Contact me about my claim and no postal service consumer affairs ever called me seven days a week.I supervise a group 65... ( Example, Seattle WA or 98111 ) our FAQ on the latest COVID-19 Service impacts and FAQ.... December 10, 2020 July 28, 2020 on track mail precious Cargo box: who... Cents, and shipping runs seven days a week, so packages will be delivered on weekends customers may the... With customers and there is no line left voicemails every time, and services. And cost that meets their needs two from United Parcel Service their Service and the company i ordered from to. Reviews, photos, directions, phone numbers and more for United States Service. Mail shipments automatically come with $ 100 worth of insurance, and more for USPS Consumer Affairs across! Today 's Consumer products and services to also include International shipping Center but it is a direct of. Our content is intended to be transferred to the appropriate party on now...
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