Chinese restaurant in the sky with nouvelle cantonese cuisine and unique views of the city extensive Chinese teas in the style of the modern tea houses of China - our tea someliers will be glad to recommend the tea to best suite your body. View deals for Banyan Tree Bangkok, including fully refundable rates with free cancellation. And there are indeed many places to explore at the resort. Throughout your stay, you will be pampered by friendly but still polite staff who will do all they can to provide you with anything you need. For your Accor points, please do reach out to us with your booking details if this is still unresolved so we can make the necessary arrangements. For a quintessential Bangkok experience, book a Chao Phraya river dinner cruise at Apsara, a teak rice-barge-cum-restaurant. But equally we thank you for sharing the areas that you feel can be improved. You can rest assure that we are taking your feedback seriously and English refresher training will be conducted to enhance our associates communication skills. We finally checked out after 1 night and went to SO Sofitel, 100m further away. Wild night outs are possible with a driving service to lively Chaweng. Finest Japanese cuisine and large sake and shochu selection. By: Among the hundreds of hotels and resorts out there, Banyan Tree Samui is one of the precious few that fits the bill. Our luxury Horizon King room includes a spacious bathroom, personal aromatherapy burner and stunning city views. Passenger34449007111 Couples - 19/03/2019 TripAdvisor review. We dined at the Saffron Thai restaurant, the food, service was excellent and the Accor Plus card made it affordable for us but $15AUD (5) for a bottle of water is over the top. WiFi and parking are free, and this hotel … With warm regards, Nopparat Aumpa General Manager, Dear Futue21, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Excellent breakfast and nice gym & pool Very near to Metro station the helps a lot to move around BKK in pick hours. Submit. We use cookies to help us offer you the best online … No Accor Member Discount on Vertigo Restaurant, DailyTraveller2013 Friends getaway - 02/06/2019 TripAdvisor review. The spa’s grand highlight is The Rainforest, a hydrotherapy center where you can enjoy features such as a rainwalk, sauna and steam rooms, and a vitality pool. With every modern amenity and facility you can desire, including the award-winning Banyan Tree Sp a and 24-hour business centre, the resort is a hushed sanctuary offering you the gift of rejuvenation even as you escape from the bustle of fast-paced city living.. This stay was nearly very good but we ranked it as average overall as there were a number of things that you would not expect from a five star hotel. Taihei serves yakitori and sushi on the 53rd floor and teppanyaki on the 54th floor. With Best Wishes, Nopparat Aumpa General Manager, Dear infoB7375QY, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you for your constructive comments and I would like to sincerely apologize for falling short of your expectations. But equally, we thank you for sharing the areas that you feel can be improved. Dear kang_kew, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Lumphini Park is minutes away. Spa is so good. However, I have already addressed your feedback to the team and refresher training will be conducted to ensure our service standards are upheld. Staff is terrible. From start to finish, a holiday at Banyan Tree Samui just brings to life what you thought you’d only see in postcards or hard-to-believe hotel ads. With best regards, Nopparat Aumpa General Manager, ibis Styles Bangkok Silom (Opening March 2021) Hotel. I decided to stay at the "Banyan Tree" which is famous for its rooftop bar. This was my first exposure to the hotel chain and I must say I was sad to check out. One of the easiest ways to get to many different parts of Bangkok is by BTS (skytrain) or MRT (underground) and the hotel is a 10 … We usually stay in the Banyan Tree resorts but opted for this big city hotel and far from disappoint it really did exceed all expectations. With best regards, Nopparat Aumpa General Manager, Dear clifton99, The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for reviewing our hotel. Your stay wouldn't be complete without an hour or two at the Banyan Tree Spa, which has earned the Singaporean chain much praise and acclaim. Banyan Tree's rooms … This feedback has been shared with the Housekeeping team and we will conduct a refresher training to ensure our service standards are maintained. There has not been any reduction in maintenance of our hotel and rooms and we still have a continual improvement and maintenance plan. Vertigo Too offers a sublime bar experience on the 60th floor. But expensive!!! Guests praise the pleasant rooms. Everyting is bad. If you have time, I would be grateful if you could elaborate further on your experiences by emailing me at Bangkok@banyantree.com so I can personally look into this and implement the necessary actions. This dedicated service is what seals the deal on the brand’s unrivalled reputation. Indulge in Bangkok with our one-bedroom suite at Banyan Tree. Overlooking the rock garden-ornamental pond and waterfalls on the ground floor. Open air sky lounge serving extensive list of cocktails-spirits-sakes and snacks with a backdrop of city panoramas. The service and quality was absolutely fantastic, the views from the bedroom were staggering and the Moon bar is breathtaking to say the least. The lounge offers wonderful picks of tea, fine wines, single malts, blended scotches, an array of cognacs, Armagnacs and cocktails. To start, the Banyan Tree Samui has three dining rooms—The Edge, Sands, and Saffron—the latter of which is a renowned restaurant frequented by Samui visitors craving for a casual Thai street food-inspired feast. English is bad. Enter a spacious, scented sanctuary in the bustle of Thailand's capital with spacious and luxurious rooms and suites. On a lighter note, I am glad to read that your dining experience in Vertigo has been splendid and thank you as well for the compliments regarding the food and the hotel. Things that disappointed us the most apart from the (1) poor sleep quality were, issues at (2) check in regarding what we had prepaid prior our stay and than more money was asked for at check-in and we had to proof that we had actually prepaid all of our stay. Concerning the cleaning of the room, I would like to sincerely apologize if the Housekeeping team was not able to clean your room on the designated time you have informed us. This 5-star hotel is 2.6 mi (4.1 km) from Siam Center and 2.7 mi (4.3 km) from … Indulge in the comfort of a luxury city suite. The city’s only 5-star all-suite hotel offers Bangkok… A two-storey suite with panoramic windows offering spectacular city views from the 39th floor location. Non smoker provided smoking room. With best regards, Nopparat Aumpa General Manager, Dear Valued Guest, The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for reviewing our hotel. Lumphini Park is minutes away. I cannot take advantage of the Members' rate. You are correct though that there are services that are still not open, such as the Club Lounge, however we do offer the full Club Lounge benefits for guests to enjoy in the lobby. This made sleeping difficult and had to resort to ear plugs. The team and I look forward to having you back in a not too distant future. However, I will make sure to share your feedback with our team to identify our service shortfalls and ensure that it will be rectified. This was much much better (and better value for money). The luxurious Banyan Tree Bangkok offers 327 rooms and suites in a modern tower with gorgeous views of the city. We truly appreciate you bringing this to our attention. The ultimate Bangkok suite indulgence. Banyan Tree Bangkok offers luxurious rooms with views of the city or Chaophraya River. We do hope that you will consider staying with us on your next visit so that we can show you the true Banyan Tree service. It seem the hotel are trying hard in cost reduction to survive include: - Reduce hotel staff. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. For more information, please visit the hotel's website or drop them a call (07 7915 333) or an email (samui@banyantree.com). The resort’s beachfront area is ideal for lazing away in the sun. The pool area was fine but small, it was not overly populated during our stay. Rooms have contemporary, elegant decor with dark-wood features. - Less maintenance of the room facility (our room's coffee machine, steaming machine are not working and the AC is partially operate). No attention to detail. With best regards, Nopparat Aumpa General Manager, Dear Passenger34449007111, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. WiFi and parking are free, and this hotel … It features a swimming pool of 10 feet x 82 ft, a stylish, roof-top restaurant and bar, a spa and 7 dining options. Response from Banyan Tree Bangkok, General Manager at Banyan Tree Bangkok Responded 2 weeks ago Dear Pheeraphong H, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. The good side was a the pleasant and hospitable staff in the Club lounge, restaurants and elsewhere. WiFi and parking are free, and this hotel … My team and I look forward to having you as our guest at Banyan Tree Bangkok.. Banyan Tree Bangkok is located on South Sathon Road in the city's central business district and lies just 40 minutes from Suvarnabhumi International Airport. Banyan Tree Bangkok is conveniently located in the Sathon/Silom area. Room type：Horizon River View Room Stay nights：2 nights # of people：1 person. To start, the Banyan Tree Samui has three dining rooms—The Edge, Sands, and Saffron—the latter of which is a renowned restaurant frequented by Samui visitors craving for a casual … One of the easiest ways to get to many different parts of Bangkok is by BTS (skytrain) or MRT (underground) and the hotel is a 10 … Check in staff, taxi service staff are terrible. We are pleased that there were aspects of your stay that you enjoyed. But if you’d rather not strain yourself, they provide a 24-hour electric buggy service so you can go from place to place. Overall a lovely hotel, not as quite as nice as other banyan tree hotels we have visited The location is pretty central, we stayed for 3 nights here, that was enough for us for Bangkok, itâs quite a busy city and is hard to get around by taxi so a tic tic is the quickest option, We would certainly stay in this hotel if it was in a different city, breakfast was very very good, The roof top bar was a nice experience with the staff really looking after us, the pool isnât too big but good to cool off, if you want to swim laps get to the pool before 9am, There is a golf course near by but not sure how to go about getting a game or green fees,,,,,,,, Miixed Feelings - Friendly and Pleasant Staff but a number of issues for a Five Star, PedroNastro Couples - 21/06/2019 TripAdvisor review. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. All of these give the Samui resort its own identity separate from the other Banyan Tree undertakings. See 9,711 traveler reviews, 8,120 candid photos, and great deals for Banyan Tree Bangkok, ranked #22 of 1,385 hotels in Bangkok … Lumphini Park is minutes away. Banyan Tree Bangkok offers luxurious rooms with views of the city or Chaophraya River. As soon as my taxi … EnricoM1095 Business - 24/06/2018 TripAdvisor review. I can assure you that our team still strives to provide the high quality and luxury service that we have always been known for. Stylish and sophisticated rooftop open air bar with breathtaking and panoramic views. The hotel is beautiful and very relaxing. There are many embassies in the Sathorn … We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. Banyan Tree Bangkok is conveniently located in the Sathon/Silom area. I will definitely not come back to Banyan Tree and will continue going to SO Sofitel. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. (3) Our room was scheduled for cleaning at 10am and after two follow ups was finally cleaned close to 4pm, just not good enough and we are still following up (4) on missing accor points a month after our stay. It features a swimming pool of 5 yards x 25m, a stylish, roof-top restaurant and bar, a spa and 7 dining options. Contemporary Thai cuisine in an eclectic dining atmosphere with panoramic views of Bangkok. We love Banyan Tree hotels and the whole brand ethos. Service is bad. Tuesday October 6 2020, After a one-hour fantastic flight by Bangkok Airway to Samui International Airport, guests are taken to t. Many benefits for booking directly at hotel website. Sleeping difficult and had to resort to ear plugs the future deal the... Have received are insufficient this will be shared with the team for their recognition is covered in not. 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