In that session we provided an overview of Salesforce Community Cloud and dive into some of its most exciting features like Community … Salesforce lists many benefits of Sales Cloud on its website. Community Creation. Here you can compare ProProfs Chat and Salesforce Service Cloud and see their capabilities compared thoroughly to help you decide on which one is the superior product. Community Cloud is gebouwd op het vertrouwde Salesforce-platform. Companies, large and small, are increasingly setting up their own online communities for customers and partners, focused on providing support and engagement. Salesforce Community Cloud is powered by advanced online community software that allows businesses of all sizes to connect to their partners, customers, employees, and business processes like never before. This exam validates the candidate ability to design, implements a scalable and maintainable Sales Cloud solutions that fulfills the customer business requirements and contribute to long-term customer success. Salesforce Community Cloud; de basis voor goede business communities Salesforce Community Cloud is een “best of breed” technologische oplossing om klanten, partners en medewerkers met elkaar te verbinden. There are six sections, reflecting the areas of expertise needed to be an effective Nonprofit Cloud Consultant. The tool enables companies to create branded online communities and more efficiently communicate with both internal and external parties. Sharing Visibilty Designer 21. What is Salesforce Community ? I've passed my Salesforce Community Cloud Consultant Exam yesterday from first attempt, using this study guide and practice exam + trailhead. This course is an introduction to Salesforce Community Cloud, and no prior experience with Salesforce Community Cloud is required. Salesforce CPQ for Community Cloud is an online selling platform that connects your resellers and distributors to your own sales processes and resources. Salesforce Community Cloud. CPQ 11. 5 / 5. Salesforce Service Cloud ... Salesforce Communities has allowed for an excellent online community for our constituents." Furthermore, you can examine their overall ratings, including: overall score (ProProfs Chat: 8.5 vs. Salesforce Service Cloud: 9.6) and user satisfaction (ProProfs Chat: 100% vs. Salesforce Service Cloud: 97%). Salesforce community cloud can make sure that you can stay aligned with your partners and share opportunities, quotes, accounts and leads with your partners. If you intend to use your community as a public knowledge base for unauthenticated (or guest) users, you can do so without purchasing communities licenses.In Enterprise, Performance, and Unlimited orgs, you can create up to 100 communities without buying communities licenses. This connections allows for a strong cohesion between all parties allowing them to share data and records, and collaborate to achieve a common goal. I'm just not seeing any integration between ProProfs and SF that is … It enables you to customize the solution matching your brand for your online community experience. Advance Admin 20. Salesforce Community Cloud is a cloud-based platform designed to connect and facilitate communication among an organization’s employees, partners, and customers. Our community is at the core of our user experience, and is the foundation for users finding the answers they need and engaging subject matter experts in the ecosystem. Includes message design, subscriber and data management, inbox delivery, and external integrations with the Marketing Cloud … Examine their strong and weaker points and see which software is a … Salesforce Community Cloud is powered by advanced online community software that connects employees, partners, and customers into a seamless, productive … Salesforce Sales-Cloud-Consultant Exam is related to Salesforce Certified Sales Cloud Consultant Certification. Thank you so much for compiling the required content in such concise manner, which is amazingly specific for the exams. Data Management Architecture 14. Marketing cloud Email Specialist 9. The results are: Salesforce Service Cloud (9.6) vs. ProProfs Knowledge Base (8.5) for overall quality and functionality; Salesforce Service Cloud (97%) vs. ProProfs Knowledge Base (100%) for user satisfaction rating. 7. Community Cloud 8. In a world powered by technology, our users need their systems and applications to be reliable. Community Cloud lets you build more than just communities—you can also use it to build portals, help centers, forums, sites, mobile apps, and manage your content. It also enables customers to share data & images in real-time. For those of you who are planning for Service Cloud Certification, My sincere advice would be to do some 2 months of hands on with Knowledge, Omni Channel, Macros, Open CTI, Live gent, Entitlement Process with trail heads, Learn theory part in salesforce help and take some online exams in quizlet, crams and proprofs. Use Sales Cloud to “build longtime, loyal customers.” Connect all of your teams from sales to marketing to customer service to finance and beyond, “to guide each prospect through a personalized customer journey.” Identity Access management 16. For the many Jive customers thinking about making the switch to Salesforce Community Cloud, Paladin Group has created the easiest and fastest way to make the transition. Community Cloud is the perfect tool for people that are looking for a solution where they can create a web portal that is integrated with their existing Salesforce data and want to make some of that data available and interactable for people that doesn't really require a Salesforce user license, whether they are customers, employees or the general public. Development Lifecycle 17. ), working with nonprofit customers?This guide will help you learn the knowledge and skills you need to help nonprofit customers be successful. b). It's a growing innovative offering from Salesforce that is an indispensable part of the platform for many businesses. Some of the major topics that we'll cover include community basics, planning and preparation, membership and licensing templates or lightning bolts, community fundamentals, such as topics, sharing, personalization, and more, and experience builder. De robuuste en flexibele beveiligingsarchitectuur van het platform waarop bedrijven over de hele wereld vertrouwen, waaronder bedrijven in de zwaarst gereguleerde sectoren - van financiële diensten tot gezondheidszorg en overheid. Salesforce Community Cloud Analyst. Salesforce Community Cloud serves as an interactive extension of your brand through its easy-to-use environment. "Robust salesforce automation tool with mobile capabilities and strong partner community." Salesforce Customer Secure Login Page. Community Cloud is the perfect tool for people that are looking for a solution where they can create a web portal that is integrated with their existing Salesforce data and want to make some of that data available and interactable for people that doesn't really require a Salesforce user license, whether they are customers, employees or the general public. FSL 12. A long-expected announcement finally came from Salesforce last week; Community Cloud has been renamed Experience Cloud (view a demo).The move to embrace Experience is a purposeful reaction to the market’s adoption of the term and better reflects Salesforce’s capabilities as a true Digital Experience Platform that can support a client’s complete digital landscape. As per Salesforce you need not buy any extra licenses for setting up as basic community for yourselves. We use ProProfs for test taking and quizes. The community cloud service provides a platform to maintain communication between the employees, customers, and sales or business partners. The Salesforce Marketing Cloud Email Specialist credential is designed for those who can demonstrate knowledge, skills, and experience in email marketing best practices. Salesforce Community Cloud is an online social platform that gives companies the power to connect employees, customers, and partners. Pardot Specialist/Consultant 19. Content section consists of 9% of total score in the Salesforce Community Cloud Consultant certification exam, covering topics such as CMS Connect, content, Chatter questions and Chatter group, Communities Search and translating a Community. The Salesforce Certified Community Cloud Consultant program is designed for consultants who have experience implementing and consulting on the Salesforce communities applications in a customer-facing role. Weak Customer Insights. Salesforce Service Cloud vs ProProfs Help Desk; Salesforce Service Cloud vs ProProfs Help Desk. Einstein Analytics 22. Salesforce community cloud test helps employers to assess a candidate’s ability to design and implement Salesforce community cloud solutions. Login to your Salesforce Customer Account. So to better reflect the many types of experiences you can create, we’re now called Experience Cloud. Salesforce Salesforce Community Cloud Consultant Exam Preparation: Content. Marketing cloud Cloud Consultant 10. 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